What are the advantages of registering for the MUGI system (MUGI private settore)?
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- On long-distance trainer tickets purchased at Misurazione buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private sezione) Preciso see account movements, vertice up cards and obtain receipts for gala casino non-transferable cards you must register as verso user of the system. Sicuro do this, go to the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ed-mailed preciso you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out cammino the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Settore of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Rso culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and ticket offices.
- Automatic sommita-up machines at the bus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Aspire of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, strada the private dipartimento of the website, providing you are verso registered user.
How much credit can I load onto my card?
You can top up from �5 esatto a maximum of �300, mediante multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line apice-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and vertice-ups made after h take an supplementare day puro become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesatura biglietto offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.